Shipping Options & Rates

Mainland Shipping

Across Enesco Gift and Department 56, our shipping rate is 12% of the gross amount for each order for UPS Commercial Ground shipments. If the weight of your order is 450 lbs. or greater, the LTL (less than truckload) shipment rate is 7% of the gross order amount, plus a $50 service fee if the use of a tailgate is required. Additional charges may apply for inside deliveries, oversized packages, and other special situations. Deliveries to residential addresses via UPS Residential Ground will be charged 17% of the gross price.


Alaska and Hawaii Shipping

Freight rates are 19% of the gross sale. Packages are shipped via UPS Commercial Ground. Alaska and Hawaii customers with a shipment weighing greater than 400 lbs. – AND – consolidation ship-to addresses in the contiguous 48 states will be charged only 5% of the gross order amount for LTL (less than truck-load) routing. A $50.00 service fee will apply for all lift-gate and/or inside delivery services requested.

The shipping charges shown are estimates. For questions, special requests, or clarification, please contact Customer Service at 1 (800) 436-3726

Talk To Us

Our customer service representatives are standing by to assist.

By Phone

1 (800) 436-3726

By Email

Click here to send us an email with your questions.

By Mail

Enesco Customer Service
500 Park Boulevard
Suite 1300
Itasca, IL 60143-1258