Shipping Options & Rates


Shipping Terms – Continental U.S.

Across Enesco Gift and Department 56, our shipping rate is 13% of the gross amount for each order for UPS Commercial Ground shipments. If the weight of your order is 400 lbs. or greater, the LTL (less than truckload) shipment rate is 7.5% of the gross order amount, plus a $50 service fee if the use of a tailgate is required. Additional charges may apply for inside deliveries, oversized packages and other special situations.

Deliveries to residential addresses via UPS Residential Ground will be charged 18% of the gross price.

Shipping Terms – Alaska and Hawaii

Freight rates are 20% of gross sale.   Packages are shipped via UPS Commercial Ground. 

Alaska and Hawaii customers with a shipment weighing greater than 450 lbs. – AND – consolidation ship-to addresses in the contiguous 48 states will be charged only 8% of the gross order amount for LTL (less than truckload) routing.   A $50 service fee will apply for all lift-gate and/or inside delivery services requested.

The shipping charges shown are estimates. For questions, special requests, or clarification, please contact Customer Service at 1 (800) 436-3726

Talk To Us

Our customer service representatives are standing by to assist.

By Phone

1 (800) 436-3726

By Email

Click here to send us an email with your questions.

By Mail

Enesco Customer Service
500 Park Boulevard
Suite 1300
Itasca, IL 60143-1258